Inside Sales Rep- Western Time zone- Remote

San Diego, CA

Location: Remote role, anywhere in the pacific time zone.

Min. 5 years experience selling direct to consumers.

Job Title

Senior Inside Sales Representative (REMOTE)

This role operates Monday through Friday from 9:00 AM to 6:00. On occasion, we'll need coverage for a Saturday shift (10:00 AM–7:00 PM ET), and you'll receive a weekday off beforehand to balance your schedule.

Using a consultative sales process, you will guide expecting parents through service offerings, advise them on the best options for their family, and confidently guide them to a decision by proactively asking for the sale. This role offers a fantastic opportunity to build a career in the biotech sector, with comprehensive training and growth opportunities provided.

Role & Responsibilities:

Achieve daily, weekly, and monthly sales goals.
Document and track all leads, contacts, opportunities, and activity history consistently and in accordance with best practices within Salesforce.com
Manage and maintain a detailed pipeline to achieve assigned monthly quota.
Contact existing client base to gain referrals and offer additional service options.
Demonstrate technical capacity to understand sales tools (Web, database, CRM, Order Management, reports).
Be able to effectively articulate technical and/or clinical information in an easily understood manner.
Master product information for accurate dissemination to clients.
Educate prospective customers on the value of newborn stem cell banking and other services.
Comply with assigned schedules (including on-call rotation), assignments, and productivity metrics.
Working Conditions: The primary working condition associated with this position is working independently in the office environment.
Mental and Physical Demands: Requires the ability sit and/or stand for prolonged periods of time in a cubicle. Requires effective management of conflict and emotional or stressful situations.

Basic Qualifications:

Bachelor’s Degree AND
A minimum of 5 years of direct to consumer sales experience

Preferred Qualifications:

3+ years of direct selling in a B2C (business to consumer) environment.
Formally trained in a selling methodology (e.g., Consultative, SPIN, Challenger, etc).
Strong analytical skills complimented by a successful track record in sales.
Bi-lingual in either Spanish or Chinese a plus but not required.
Self-motivated to exceed goals and ability to thrive in a team environment.
Ability to create a sense of urgency and the follow-up skills to close sales.
Articulate and professional with an enthusiastic attitude and a focus on results.
Experience in a fast paced, inbound/outbound call environment is strongly desired.
Strong interpersonal, written, phone and listening skills.
Superior time management, planning and organizational skills.